Answer: Usually caused by a blown fuse, loose power cord, poor socket contact, or mainboard failure. Check the power supply, socket, and power cord. Replace the fuse or mainboard if damaged.
問:燈亮但風輪不轉、電機無反應?
答:風輪被油污卡阻、啟動電容損壞或電機燒毀。先清理風輪油污;電容或電機故障需專業更換。
Answer: The fan wheel is blocked by grease, the starting capacitor is damaged, or the motor is burned. Clean the fan wheel first. Replace the capacitor or motor if faulty.
Answer: Grease filter is clogged, installation height is too high, ducting is too long/bent, or the check valve is stuck. Clean the filter regularly; adjust height, simplify ducting, or repair the check valve.
Answer: Unbalanced fan wheel (grease), worn motor bearing, loose mounting, or deformed blade. Clean the fan wheel and tighten the unit. Replace bearings or blade if damaged.
問:按鍵失靈、觸控無反應、燈號異常?
答:觸控面板受潮、按鍵老化或控制板排線鬆動。吹乾面板潮氣、重插排線;面板損壞需更換。
Answer: Touch panel moisture damage, worn buttons, or loose control cable. Dry the panel and reconnect the cable. Replace the panel if faulty.
Answer: Improper filter installation, duct leakage, check valve air leakage, or unbalanced unit. Reinstall the filter, seal ducts; level the unit or replace the check valve.
問:某風速檔失效、只有單一速度運轉?
答:風速開關故障、檔位電路接觸不良或控制板損壞。檢查開關與線路;更換故障開關或控制板。
Answer: Faulty speed switch, poor circuit contact, or damaged control board. Check the switch and wiring. Replace the switch or board if faulty.
問:自動清洗功能失效、不噴水 / 不轉動?
答:清洗水泵堵塞、水管鬆脫、噴嘴油污堵塞或控制模塊故障。疏通水泵與噴嘴、重插水管;模塊損壞需更換。
Answer: Clogged wash pump, loose water pipe, blocked nozzle, or faulty control module. Clean the pump/nozzles and reconnect the pipe. Replace the module if damaged.
Answer: Limescale clogging steam pipe, faulty water pump or improperly inserted water tank. Minor limescale can be cleaned with citric acid/vinegar; severe cases require unclogging or replacing pump/tank sensor.
Answer: Oven cavity/evaporation tray overheating, temperature sensor short circuit or poor ventilation. Clean air duct, check sensor wiring; replace thermistor if damaged.
問:水箱有水仍提示缺水、無法啟動蒸氣?
答:水箱密封圈老化、水位感應器故障或進水管鬆脫。更換密封圈、重插水管,感應器損壞需更換水位開關。
Answer: Worn tank seal, faulty water level sensor or loose inlet pipe. Replace seal, reinsert pipe; replace level switch if sensor fails.
問:爐門漏水、蒸氣外溢?
答:門鉸鬆動、密封膠圈老化或門體變形。調整鉸鏈、更換高溫密封條,變形需校正門體。
Answer: Loose door hinge, worn seal gasket or door deformation. Adjust hinge, replace high-temperature seal; correct door if deformed.
問:按鍵無反應、面板失靈或顯示異常?
答:觸控面板受潮、排線鬆動或主板故障。吹乾內部潮氣、重插排線,損壞需更換控制面板 / 主板。
Answer: Touch panel moisture damage, loose cable or mainboard failure. Dry interior, reconnect cables; replace control panel/mainboard if damaged.
問:運轉噪音大、有異響或震動?
答:散熱風扇軸承磨損、風葉鬆動或內部配件鬆脫。更換靜音風扇、緊固風葉及內部組件。
Answer: Worn cooling fan bearing, loose fan blade or internal parts loose. Replace silent fan, tighten blade and internal components.
關於駿弘電器維修
駿弘電器維修立足香港,專業承接德國寶 German Pool全線家電維修服務,團隊擁有數十年高端電器維修經驗,熟練吃透德國寶原廠電路設計、內部結構與智能控溫系統,專門解決各類家用、商用德國寶電器疑難故障,是港區市民信賴的本土專業維修團隊。